Towing and recovery when you need it
If a vehicle breaks down or needs recovery, our team helps coordinate towing to get you moving again — supported by accurate location from your tracking.
Help that knows where you are
Because your vehicle's live location is on the platform, recovery can be directed to the exact spot — no guesswork, less waiting.
- Towing & roadside assistance coordination
- Accurate location from your tracker
- Support during breakdowns & incidents
- One team for tracking and recovery
What you get with towing & recovery
Everything below is included and set up for you — no piecing it together yourself.
How towing & recovery works with TrailMyCar
Call or WhatsApp
Contact us with your location and what has happened.
We locate you
If your vehicle is tracked, we see exactly where it is on the platform.
Dispatch help
We coordinate towing or roadside assistance to your location.
Back on the road
Your vehicle is recovered or moved to where it needs to be.
Understanding towing & recovery
A breakdown or accident is stressful enough without struggling to explain where you are. TrailMyCar's towing and recovery support helps coordinate getting your vehicle moved and back on the road — and because your vehicle's live location is already on our platform, help can be directed to the exact spot without guesswork.
Whether it is a mechanical breakdown, an accident or a vehicle that simply needs moving, our team helps arrange towing and roadside assistance across our service areas, and works alongside your tracking and recovery plan so everything is handled by one team you already know.
Availability depends on your location and the situation, so the fastest thing to do is call or WhatsApp us with where you are — we will confirm what we can arrange straight away.
Built for how you actually operate
Tracked customers
Fast, location-guided help when you break down.
Fleet operators
Keep vehicles moving with recovery support.
Any motorist
Roadside assistance across our service areas.
Common questions
Call our team or message us on WhatsApp with your location. If your vehicle is tracked, we can see where it is and direct help there.
Availability depends on your location and the incident. Contact us and we'll confirm what we can arrange in your area.
Towing and recovery are coordinated as a support service. We'll explain what's included and any costs when you contact us.
Towing and recovery is easiest when your vehicle is tracked, but contact us either way and we will advise what we can arrange in your area.
Ready to protect what matters and take control of your operation?
Request a quote and our team will recommend the right solution for your vehicle, fleet, vessel or asset — with professional installation across East Africa.